Privacy, Information Security & AI Governance Policy

Quickfox Consulting Pvt. Ltd. (“Quickfox”, “Quickfox Consulting”, “we”, “our”, or “us”) is committed to protecting the privacy, confidentiality, integrity, and availability of information entrusted to us by our clients, partners, employees, and website visitors.

This Policy applies to:

• Visitors to our website
• Prospective and existing customers
• Business partners and vendors
• Users of Quickfox Studio and related products
• Individuals interacting with our services and support teams

Personal Information

We may collect:

• Name
• Email address
• Phone number
• Company name
• Job title
• Business address
• Contact information
• Communication records
• Information voluntarily submitted through forms or inquiries

Technical Information

We may automatically collect:

• IP address
• Device information
• Browser information
• Operating system details
• Website activity and usage data
• Cookies and tracking information

Customer Data

When providing services, customers may provide business data, documents, workflow information, system access credentials, transaction records, and operational data necessary for delivering contracted services. Customers retain ownership of their data at all times.

We use information to:

• Deliver products and services
• Respond to inquiries and support requests
• Implement automation and AI solutions
• Improve product performance and user experience
• Monitor service quality and security
• Conduct analytics and reporting
• Comply with legal and regulatory obligations
• Communicate business updates and service notifications
• Prevent fraud, misuse, and unauthorized activities

We process information only for legitimate business purposes and in accordance with applicable laws.

Quickfox is committed to maintaining an Information Security Management System (ISMS) designed to protect information assets from unauthorized access, disclosure, alteration, destruction, or loss.

Our security objectives include:

• Protecting the confidentiality of customer and company information
• Maintaining the integrity and accuracy of data
• Ensuring availability of critical systems and services
• Managing information security risks proactively
• Supporting business continuity and operational resilience
• Meeting contractual, legal, and regulatory obligations

We implement appropriate administrative, technical, and organizational safeguards, including:

Access Control

• Role-based access management
• Least-privilege principles
• Multi-factor authentication where appropriate
• User account monitoring and review

Data Protection

• Secure transmission of data
• Encryption where appropriate
• Secure storage mechanisms
• Data backup and recovery procedures

Infrastructure Security

• Network security controls
• Endpoint protection
• System monitoring and logging
• Vulnerability assessment and remediation

Employee Security

• Security awareness training
• Confidentiality obligations
• Defined security responsibilities
• Access restrictions based on business need

Quickfox develops and deploys AI-powered solutions, automation platforms, and intelligent agents.

Responsible AI Use

We strive to ensure AI systems are:

• Transparent and accountable
• Used for legitimate business purposes
• Subject to human oversight where appropriate
• Monitored for performance and reliability

Customer Data Protection

Customer data used within AI and automation solutions:

• Remains the property of the customer
• Is processed solely for agreed business purposes
• Is not sold or shared without authorization
• Is protected through applicable security controls

AI Service Providers

Where third-party AI services or large language models are utilized:

• Appropriate safeguards are implemented
• Providers are evaluated for security and privacy considerations
• Customer data is handled in accordance with contractual obligations

We do not sell personal information.

Information may be shared with:

• Authorized employees and contractors
• Cloud hosting providers
• Technology vendors
• Professional advisors
• Business partners involved in service delivery
• Government or regulatory authorities when legally required

All service providers are expected to maintain appropriate security and confidentiality standards.

As Quickfox serves clients globally, information may be processed or stored in jurisdictions outside the country where it was originally collected. Where such transfers occur, we implement reasonable safeguards to protect information and maintain compliance with applicable legal requirements.

Information is retained only for as long as necessary to:

• Deliver contracted services
• Fulfill legal and regulatory obligations
• Resolve disputes
• Enforce contractual commitments
• Support legitimate business operations

When retention is no longer required, information is securely deleted, anonymized, or destroyed.

Quickfox maintains procedures for identifying, assessing, responding to, and recovering from information security incidents. These procedures include:

• Incident reporting and escalation
• Investigation and containment
• Corrective actions
• Recovery and service restoration
• Notification obligations where legally required

We maintain business continuity and disaster recovery measures designed to:

• Protect critical business services
• Preserve customer information
• Restore operations following disruptions
• Minimize downtime and operational impact

Regular backups and recovery procedures are implemented where appropriate.

Quickfox evaluates third-party providers based on applicable security, privacy, and operational considerations. Where appropriate, vendors may be required to:

• Maintain security controls
• Sign confidentiality agreements
• Comply with contractual data protection requirements
• Support security assessments and audits

To protect systems and information assets, we may conduct:

• Security monitoring
• Log analysis
• System audits
• Risk assessments
• Compliance reviews
• Internal security evaluations

These activities support the ongoing effectiveness of our security program.

Our website may use cookies and similar technologies to:

• Improve website performance
• Analyze visitor behavior
• Enhance user experience
• Support website security

Users may configure browser settings to reject cookies; however, certain website features may become unavailable. See our Cookie Policy for details.

Subject to applicable laws, individuals may have the right to:

• Access personal information
• Correct inaccurate information
• Request deletion of personal information
• Restrict or object to processing
• Withdraw consent where applicable
• Request information about how data is processed

Requests may be submitted using the contact details below.

Quickfox is committed to complying with applicable:

• Data protection and privacy laws
• Contractual security obligations
• Industry standards and best practices
• Regulatory requirements applicable to our operations

We continuously review and improve our policies, procedures, and controls to strengthen our security and privacy posture.

We may update this Policy from time to time to reflect legal, regulatory, technological, or operational changes. Updated versions will be posted on this page with a revised effective date.

For questions regarding this Policy, privacy matters, security concerns, or data protection requests, please contact:

For security or privacy inquiries, please include “Privacy & Security Request” in the subject line.